Welcome to Era With Cameras’ vintage camera store FAQ! We’re passionate about analog photography and dedicated to helping you discover the perfect equipment for your creative journey. Here are answers to common questions from our community.
About Our Products
What types of cameras and equipment do you offer? We specialize in carefully curated vintage and film photography equipment, including:
- Medium format and 35mm film cameras
- High-quality vintage lenses
- Carefully selected films (120 and 35mm)
- Essential photography accessories Each piece is handpicked for quality and reliability, ensuring you get equipment that matches both your creative vision and technical needs.
Are your cameras and equipment new or pre-owned? We focus on vintage and pre-owned equipment, each piece carefully selected and restored to excellent working condition. Our inventory represents some of the finest examples of classic cameras and lenses, chosen for their quality, reliability, and character.
How do you ensure the quality of your equipment? Every piece goes through our comprehensive workshop inspection process:
- Thorough testing of all mechanical functions
- Light meter accuracy verification
- Shutter speed testing
- Lens clarity and fungus inspection
- Full operation testing with actual film when necessary If a camera needs additional care, we partner with specialized service centers for professional restoration. Each item comes with a detailed condition report highlighting both strengths and any imperfections.
Our Quality Promise
What makes Era with Cameras different from other vintage camera stores? Our journey began with a Minolta XD7 and a deep love for analog photography. We understand the challenges of finding reliable vintage equipment because we’ve faced them ourselves. Our approach combines:
- Extensive testing of every piece of equipment
- Detailed, honest condition descriptions
- 6 to 12- month warranty on all items
- 30-day return policy
- Ongoing support and consultation We’re not just sellers – we’re passionate analog photographers sharing what we love.
What warranty do you offer? All our equipment comes with a 6-month warranty – one of the longest in the vintage camera market. This warranty covers:
- Mechanical defects
- Light meter issues
- Shutter problems
- Other functional issues This extensive warranty period reflects our confidence in our testing process and the quality of our equipment.
Payment & Financing
What payment methods do you accept? We offer a wide range of secure payment options through Stripe:
- Credit/Debit cards
- Apple Pay
- Google Pay
- Standard bank transfers
But what really sets us apart is our partnership with Klarna, offering you unique flexibility in how you pay for your vintage camera gear!
Tell me more about the Klarna payment options! We’re excited to offer something truly unique in the vintage camera market through our partnership with Klarna. You can:
- Try your camera before you pay: Get 30 days to test your gear before payment is due
- Split your payment into 3 manageable installments
- Pay the way that works best for you
This service is available for customers in Sweden, Norway, Finland, Denmark, Germany, Austria, the Netherlands, Belgium, Switzerland, France, Italy, Poland, Spain, Great Britain, the USA, Canada, and Australia.
Imagine being able to thoroughly test your new-to-you vintage camera, run a few rolls of film through it, and make sure everything meets your expectations before paying. That’s the kind of confidence we want you to have in your purchase!
For detailed information about all available payment options and plans, please visit our Buy Now, Pay Later page.
Shipping & Delivery
How do you handle shipping? We take the safe delivery of your vintage equipment very seriously:
- All shipments are fully insured
- Every package is tracked
- We primarily work with trusted carriers: UPS, DPD, and InPost
- Careful, protective packaging for each item
What if I have concerns about shipping to my location? We understand that delivery reliability can vary by region, and we’re committed to finding the best solution for you. If you have concerns about local courier services, just reach out to us! We’ll work together to:
- Find alternative shipping carriers
- Arrange special handling if needed
- Ensure your equipment arrives safely
- Set up specific delivery requirements
How do you ensure safe delivery of vintage equipment? Each piece of equipment is:
- Carefully wrapped and protected
- Packed in shock-absorbing materials
- Shipped in sturdy boxes
- Fully insured against damage or loss
- Tracked from our door to yours
Shopping Experience
Can I visit your store in person? Absolutely! We’d love to meet you at our store in Poznań, Poland:
Jana Dąbrowskiego 36 Street,
60-843 Poznań
Visit us to try out equipment, get personalized recommendations, and share your photography stories. We regularly host workshops and photography events at our location too!
Customer Support
What kind of support do you offer before and after purchase? We provide comprehensive support throughout your photography journey:
- Expert consultation before purchase
- Detailed equipment orientation upon delivery
- Technical support via email or phone
- Regular workshops and learning events
- Long-term guidance as you develop your skills Our extensive knowledge of our products means we can answer any questions at every stage of your purchase and beyond.
Returns and Refunds
What is your return policy? We stand behind our products with a customer-friendly 30-day return policy:
- Full refund if you change your mind
- No questions asked returns within 30 days
- Simple return process
- Product must be returned in its original condition We understand that choosing the right camera is personal, and we want you to be completely satisfied with your purchase.
Learning and Community
Do you offer educational resources? Yes! We’re committed to sharing our knowledge:
- Regular workshops, including long exposure techniques
- One-on-one consultation sessions
- Basic equipment guides
- Film photography technique tips
- Community events and photo walks We believe in building a community around the craft of analog photography.
How can I stay connected with Era with Cameras? Join our growing analog photography community:
- Subscribe to our newsletter for exclusive deals and tips
- Follow us on social media for inspiration
our facebook page: https://facebook.com/erawithcameras
our Instagram profile: https://instagram.com/erawithcameras - Participate in our workshops and events
- Join our photo walks and community gatherings
- Share your work and experiences with fellow film photographers
Need help with something not covered in our vintage camera store FAQ? We’re just an email or phone call away. Our team of passionate analog photographers is always ready to help you on your film photography journey