Our Return Policy

Simple, Clear, and Fair. Your satisfaction guaranteed, without the fine print.

We want you to be completely confident in your purchase. That’s why we offer a straightforward 30-day return policy on all our vintage cameras and equipment.

How Our Returns Work

  1. 30-Day Window: You have 30 days from receiving your item to initiate a return
  2. Easy Process: Simply email us at [email protected]
  3. Free Returns: We’ll cover the shipping costs by providing a return label
  4. Quick Refunds: We aim to process your refund within 14 days of receiving the return

What You Need to Know

  • Equipment Condition: Items must be returned in their original condition, without modifications or damage
  • Packaging: Please ensure items are securely packed to prevent damage during transit
  • Documentation: We’ll provide all necessary paperwork for your return

Questions about our return process?

We’re here to help.
Contact us at [email protected] or explore our current collection of tested vintage cameras

International Returns

  • Within EU: Completely free, with all shipping costs covered by us
  • Outside EU: We cover shipping costs, but any customs fees are the customer’s responsibility
    • We’ll provide all necessary documentation to help you recover any customs charges
    • Please note that customs processes vary by country

Our Quality Promise

As vintage camera experts, we thoroughly test every piece of equipment before shipping. However, we understand that sometimes:

  • A purchase might not meet your specific needs
  • Your circumstances might change
  • You might simply change your mind

That’s why we make returns easy and hassle-free.

Process Timeline

  1. Day 1: Contact us at [email protected]
  2. Day 1-2: Receive your return shipping label
  3. Day 2+: Ship the item back to us
  4. Upon Receipt: We’ll inspect the returned items within 14 days
  5. After Inspection: Full refund processed immediately if everything is in order

Important Notes

  • Keep all original packaging and accessories
  • Don’t modify or disassemble the equipment
  • Pack items securely for return shipping
  • Include all items that came with your purchase

Questions?

Have any concerns about returns? Contact our team at [email protected]. We’re here to help make the process as smooth as possible.

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Ready to Start Your Film Photography Journey?

Every purchase includes:
– Expert-tested equipment
– 30 days to decide
– Free returns
– Dedicated support

Era with Cameras – Where trust meets tradition

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