Our Return Policy is really simple
You can return any of the products you have purchased from us within 14 days of delivery of the parcel with your purchase with no questions asked.
Simply let us know via email that you would like to make a return to returns@erawithcameras.com and send the package. Once we have received it and ensured that the equipment has not suffered mechanical damage in transit, we will refund the amount for which you purchased the returned equipment.
What if I find a defect in my purchased equipment after 14 days of receiving the package?
In addition, if you find a defect in the purchased equipment materially affecting its operation that we have overlooked after this period, within 30 days of receiving the package from us, you can also make a return.
Please describe in detail beforehand what the problem is and under what circumstances it occurs. We may be able to help you solve the problem. If this fails, we will also accept the return under the same conditions as above.
Why such a return policy?
Over the years, we have gained a great deal of knowledge and experience about cameras, lenses and all accessories for them. We are well aware that most of the items in our range are over 40 years old. This is something we are very proud of.
That is why each of the camera, lens and filter items we sell for them has been thoroughly tested by us.
We wholeheartedly try to share our knowledge, experience and all the tips & tricks we know. That is our mission, that is our statement, That is what we love. Come, talk to us, and let’s build a community together.
