Our Return Policy

We want you to be completely confident in your purchase. That’s why we offer a straightforward 30-day return policy on all our vintage cameras and equipment.

How Our Returns Work

1. 30-Day Window: You have 30 days from receiving your item to initiate a return
2. Easy Process: Simply email us at [email protected]
3. Free Returns: We’ll cover the shipping costs by providing a return label
4. Quick Refunds: We aim to process your refund within 14 days of receiving the return

What You Need to Know

• Equipment Condition: Items must be returned in their original condition, without modifications or damage
• Packaging: Please ensure items are securely packed to prevent damage during transit
• Documentation: We’ll provide all necessary paperwork for your return

International Returns

• Within EU: Completely free, with all shipping costs covered by us
• Outside EU: We cover shipping costs, but any customs fees are the customer’s responsibility
  • We’ll provide all necessary documentation to help you recover any customs charges
  • Please note that customs processes vary by country

Our Quality Promise

As vintage camera experts, we thoroughly test every piece of equipment before shipping. However, we understand that sometimes:

• A purchase might not meet your specific needs
• Your circumstances might change
• You might simply change your mind

That’s why we make returns easy and hassle-free.

Process Timeline

1. Day 1: Contact us at [email protected]
2. Day 1-2: Receive your return shipping label
3. Day 2+: Ship the item back to us
4. Upon Receipt: We’ll inspect the returned items within 14 days
5. After Inspection: Full refund processed immediately if everything is in order

Important Notes

• Keep all original packaging and accessories
• Don’t modify or disassemble the equipment
• Pack items securely for return shipping
• Include all items that came with your purchase

Questions?

Have any concerns about returns? Contact our team at [email protected]. We’re here to help make the process as smooth as possible.

Era with Cameras – Where trust meets tradition